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iLiveWalls App FAQ

Your guide to using our iOS wallpaper application

General Questions

What is this app?
Our app is an iOS wallpaper application that provides high-quality static image wallpapers and dynamic Live Photo wallpapers for your iPhone.
How do I browse wallpapers?
You can browse wallpapers by category. Simply tap on a category that interests you to see all available wallpapers in that collection.
Are new wallpapers added regularly?
Yes! We regularly update our collection with new image and video wallpapers to keep your device looking fresh and up-to-date.

Saving & Setting Wallpapers

How do I save a wallpaper to my device?
When you find a wallpaper you like, simply tap the download or save button. The wallpaper will be saved to your Photos app.
How do I set a wallpaper after saving it?
After saving to your Photos app, go to your iPhone Settings > Wallpaper > Choose a New Wallpaper. Select the image from your Photos library and set it as your Lock Screen, Home Screen, or both.
How do I set a Live Photo as my wallpaper?
After saving the Live Photo to your device, go to Settings > Wallpaper > Choose a New Wallpaper. Select the Live Photo from your Photos library. When setting it, make sure to choose "Live Photo" as the display option.
Can I convert my videos to Live Photos?
Yes! Our app includes a feature to convert video files into iOS-compatible Live Photos that can be saved to your photos library and set as dynamic wallpapers, support mp4 and mov format.

Technical Questions

Why can't I set a Live Photo as my wallpaper?
Make sure your iPhone model supports Live Photos (iPhone 6s and later). Also, ensure you've enabled "Live Photo" when setting the wallpaper in the iOS settings.
Why is a wallpaper not saving properly?
Check that you've granted the app permission to access your Photos library. You can manage this in Settings > Privacy > Photos.
Does the app work on iPad?
Yes, the app is compatible with iPad, though some features may be optimized specifically for iPhone.
Is an internet connection required?
An internet connection is needed to browse and download new wallpapers. Once saved to your device, wallpapers can be accessed offline.
Refresh Wallpapers Manually?
Wallpapers will automatically refresh every several hours. If the list page or home page is not displaying properly, try going to Settings through the top-right corner of the home screen, then use the Refresh Wallpapers option and restart the app. Note that Refresh Wallpapers can be used twice per day.
What if I encounter network download failures?
If you experience network download failures, please try again later as we may be addressing network issues. Generally, such issues are resolved within 48 hours.
Need More Help?

If you have questions not covered here or need to report a bug, please contact us at:

[email protected]